Test your Outlook Live Connectivity with the Exchange Server Remote Connectivity Analyzer

Updated to reflect new functionality: 5/20/2009

One of our Exchange Escalation Engineers, Brad Hughes, in conjunction with one of our PMs, Shawn McGrath, has just launched a new tool that can be used by customers to test the internet-facing aspects of an Exchange Environment; it is called the Exchange Server Remote Connectivity Analyzer, and it is described on the Exchange Team blog.

I took one look at this and then tried it straight away with my Outlook Live tenant.  The tool is in beta, but it already provides some useful data if you are troubleshooting a connectivity issue.  The following table details the various tests that you can run today, and with notes on my experiences with Outlook Live.

Test

Description

Results with Outlook Live

Microsoft Exchange ActiveSync Test

This test will simulate the steps a mobile device uses to connect to an Exchange Server using Exchange ActiveSync.

Works.
Use outlook.com as your domain.

Microsoft Exchange ActiveSync Autodiscover Test

This test will walk through the steps a mobile device uses to connect to the Autodiscover Service

Works.

Microsoft Office Outlook 2007 Autodiscover Connectivity Test

This test will walk through the steps Microsoft Office Outlook 2007 uses to connect to Autodiscover

Does not work.

Outlook Anywhere with AutoDiscover

This test will attempt to logon via Outlook Anywhere after obtaining its settings from the Autodiscover Service

Works.
Microsoft Office Outlook 2003 RPC/HTTP Connectivity Test

This test will walk through the steps Microsoft Office Outlook 2003 uses to connect via RPC/HTTP

We do not support this on Outlook Live, so this fails as expected.

Inbound SMTP Email Test

This test will walk through the steps an Internet email server uses to send inbound SMTP email to your domain

Works.

 

I checked with the guys behind this, and found that they were already aware of the Exchange 14 issue when checking Outlook 2007 Autodiscover Connectivity… but that there is a fix in the works very soon… along with support for further Client Access methods such as OWA.

Here is what a typical result looks like… results sample from an Activesync connectivity test:

Enjoy!
Jonny

Technorati Tags:

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: