Enrolling existing email domains with Live@edu

A lot of our customers that sign up with Live@edu do so with a fresh new domain/sub-domain that is not currently used to support email for their institution, some however want to continue to use the same domain (e.g. contoso.edu) and replace a legacy service with ours.  A question that comes up in those cases is “What if some of my students are already using their name@contoso.edu email address as a LiveID?  Will this prevent me from enrolling the domain?  Can the affected LiveIDs be imported into the new service and managed by us? Assuming we can enroll the domain, will people be able to create their own LiveIDs?”  Perhaps you have some of your own questions related to this scenario that you would like to ask here… or over on http://liveatedu.groups.live.com?

So lets answer these questions…

“Will this prevent me from enrolling the domain?”

No.  You can still enroll the domain in the Live@edu program. The effect of doing so will turn your domain into an reserved domain.

“Can the affected LiveIDs be imported into the new service and managed by us?”

Yes, you can use our import tools to import any pre-existing LiveIDs that you know about into the managed service.  In doing so, the LiveID will also be associated with a shiny new Exchange mailbox.

“Assuming we can enroll the domain, will people be able to create their own LiveIDs with Exchange Mailboxes?” 

No, the effect of domain enrollment means that only an administrator can create LiveIDs and mailboxes.  Anyone that tries to do this will be presented with the following message:

  I hope that clears things up.

Jonny

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2 Responses to Enrolling existing email domains with Live@edu

  1. Girish says:

    Hi, this is Girish I am system admin I have client who has enrolled for Live@EDU we are getting following issue :We are experiencing following issues:1.With Outlook 2007, that during Internet connection it shows a windows pop-up called “Internet protection messages”, in which is written: Impossible verifying the protection certificate used by the server whom the user is connected.Main destination name is not correct. [Show certificate…]Do you want to continue to use the server? [Yes] [No] 2.With received emails and attachments, that seem to be corrupted and cannot be opened. This problem does not appear via Web access (OWA).

  2. US LiveAtedu says:

    @GirishPlease log a support call on this issue: http://support.microsoft.com/oas/default.aspx?&prid=12480&ln=en-us

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