Can Exchange Labs mailboxes that have never been logged onto receive email?

There has been some confusion over this…admittedly even from my end.

The question that some customers have been asking is: Can a mailbox that has never been logged on to still receive email?  The concern is that newly enrolled students that have been supplied an email account by a college will miss out on communication from their college if they don’t activate/log on to their account.  If you are testing out mailbox creation, and then straight away attempt to send a mail to a new mailbox, you may in fact get an NDR…but wait a few minutes, and it will work ok.  So when the student does finally pull themselves away from their summer vacation activities and gets around to access their new Exchange Labs email service for the first time, schools and colleges can rest assured that all communications sent to date will be in fresh inboxes waiting to be read.



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